Privacy Policy

1. Introduction

Welcome to BIMstream Inc.

BIMstream Inc. ("we," "us," "our") operates the website cerqa.cloud ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our Service. By using our Service, you consent to the collection and use of your information as described in this Privacy Policy. This Privacy Policy is an integral part of our Terms and Conditions.

2. Definitions

• Service: The cerqa.cloud website operated by BIMstream Inc.
• Personal Data: Data about a living individual that can identify them, either directly or when combined with other information.
• Usage Data: Data collected automatically from the use of the Service or the Service infrastructure, such as page visit duration.
• Cookies: Small files stored on your device to enhance and personalize your experience.
• Data Controller: The entity that determines how and why personal data is processed (BIMstream Inc., in this case).
• Data Processors: Third parties that process data on behalf of the Data Controller.
• Data Subject: Any individual whose personal data is being processed.
• User: The individual using our Service, synonymous with the Data Subject.

3. Information We Collect

We collect several types of information, including:

3.1 Personal Data:

We may collect the following information to contact or identify you:

• Name
• Email address
• Phone number
• Address (including country, state, city, ZIP code)

3.2 Usage Data:

Usage Data may include:

• Internet Protocol (IP) address
• Browser type and version
• Pages visited and visit duration
• Device type, operating system, and unique identifiers

3.3 Location Data:

With your consent, we may collect and use your device's location data to provide location-based features.

3.4 Tracking Technologies:

We use cookies and similar technologies to collect and track information. You can manage your cookie preferences in your browser settings. Examples include:

• Session Cookies: To operate our Service.
• Preference Cookies: To remember your settings.
• Security Cookies: To ensure security.

4. How We Use Your Data

We use your data to:

• Provide and maintain our Service.
• Notify you of changes to our Service.
• Offer customer support and address technical issues.
• Improve our Service through analytics and research.
• Communicate promotional materials, with an option to opt out.
• Comply with legal obligations and enforce our agreements.

5. Data Retention

We retain Personal Data only as long as necessary for the purposes outlined in this policy. Usage Data may be retained longer for analytics or to enhance security. Upon expiration of retention periods, your data will be securely deleted or anonymized.

6. Data Transfer and Security

Your information, including Personal Data, may be transferred and maintained on servers located outside your jurisdiction. We ensure adequate safeguards to protect your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Disclosure of Data

We may disclose your data:

• For Law Enforcement: If required by law or in response to lawful requests.
• In Business Transactions: If involved in a merger, acquisition, or sale of assets.
• To Third-Party Service Providers: For the provision of our Service under strict confidentiality agreements.
• With Your Consent: In cases where explicit consent is provided.

8. Your Rights

8.1 Under GDPR (for EU and EEA Residents):

You have the right to:

• Access, correct, or delete your data.
• Restrict or object to data processing.
• Data portability.
• Withdraw consent at any time.

8.2 Under CCPA (for California Residents):

You can request:

• Information about data collected in the last 12 months.
• Deletion of your data.
• Opt-out of the sale of your data (we do not sell data).

Exercising Your Rights: Contact us at support@cerqa.cloud. Verification of identity may be required.

9. Third-Party Services

We may use third-party services for:

• Analytics (e.g., monitoring usage trends).
• Payments (adhering to PCI-DSS standards).
• Behavioral remarketing to display relevant ads. These third parties process data only on our behalf and are prohibited from using it for other purposes.

10. Links to Other Sites

Our Service may contain links to external websites. We are not responsible for the privacy practices of other sites. Please review their policies before sharing your data.

11. Children's Privacy

Our Service is not directed at individuals under 18. If we discover that a minor has provided Personal Data, we will delete such data promptly. If you become aware of such an instance, contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Significant updates will be communicated via email or a notice on our website.

13. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@cerqa.cloud